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Fraud Prevention

 

Internet Safety

Holmes County Bank & Trust Company web page should always be accessed by typing www.holmesbk.com into your web browser. Our web page should never be accessed by a third party.

We will never request personal information by email or text messaging. These email and text messages may be designed to appear that they are originated from HCB&T. Do not respond to any of these communications with personal or confidential information and do not click on any links listed.

Immediately report any suspicious emails, text messages, or websites to Holmes County Bank & Trust by calling 662-834-2311.

Always use anti-virus software and ensure the updates are automatically installed. Be careful when using Java or ActiveX because they can contain unsecured data.

For more information about internet safety please visit the following website:

By clicking on this link you are leaving our website and entering a third party website over which we have no control.

https://www.consumer.ftc.gov/topics/online-security

Identity Theft

Never give out any personal information including birth date, SSN or Passwords.

Shred all documents containing personal information.

Report lost or stolen debit cards or checks immediately.

Regularly review account statements.

Review your credit reports. The law mandates every person may receive one free credit report per twelve months from Equifax, Experian and TransUnion:

Equifax: 800-525-6285
Experian: 888-397-3742
TransUnion: 800-680-7289

For more information about identity theft please visit the following website:

By clicking on this link you are leaving our website and entering a third party website over which we have no control.

https://www.consumer.ftc.gov/features/feature-0014-identity-theft

Online Banking Security

HCB&T is committed to protecting your personal information. Our Online Banking uses several different methods to protect your information. All information within our Online Banking uses the Secure Socket Layer (SSL) protocol for transferring data. SSL is a cryptosystem that creates a secure environment for the information being transferred between your browser and HCB&T. All information transferred through Online Banking has a 128-bit encryption which is the highest level of encryption. HCB&T also requires that passwords have a combination of capital and lowercase letters, numbers and alpha-numeric characters. The platform also uses two-factor authentication. In addition to the security features put in place by HCB&T here are some tips on keeping your information secure.

  • Set Strong Passwords that are unique and hard to guess. Change passwords regularly and use different passwords for different accounts.
  • Don't use personal information for your user names or passwords like Birth Dates & SSN
  • Avoid using public computers to access your Online Banking.
  • Always use a passcode to lock your mobile device and always lock it when not in use. Never leave your mobile device unattended in a public place.

What to do if you are a Victim

Place a fraud alert on your credit reports immediately:

Equifax: 800-525-6285
Experian: 888-397-3742
TransUnion: 800-680-7289

Contact the fraud department of each company that had an account opened in your name.

Report the crime to the Federal Trade Commission (ftc.gov/idtheft or 877-438-4338).

Call all credit card companies and financial institutions and advise them of the fraud.

Contact the Social Security Department at 800-269-0271 if you suspect your SS number was used.

Contact your DMV to obtain a new driver’s license and ensure a duplicate was not issued in your name.

Contact the USPS to report crimes involving stolen mail.

Contact your health insurance provider.